Frequently Asked Questions

Welcome to Stardust!

Starting a new dance journey is exciting, and we know you probably have a few questions. We've gathered all our most common questions about registration, class details, studio policies, and more, all in one place.

Our goal is to make getting started simple and clear, so your dancer can focus on the joy of movement. Find some answers below!

FAQs

Before You Join

Can my child try a class before committing?
When can my child attend a trial dance class?
Is there a trial dance class fee?
What happens after the trial dance class?
Top tips for your first Stardust dance class
What is your Wait List policy?
What happens after I receive a Waitlist offer?
What if I decline or miss a Waitlist offer?

Booking Classes & Studio Portal

What is the Studio Portal?
How do I secure a place in a dance class?
How do I book dance classes after my trial?
Can I change my child’s dance class?

Fees & Billing

How regularly are dance class fees paid?
How do we pay for dance classes?
What if I don't attend a class?
Do you offer financial assistance or grants?

Attendance & make-ups

Illness: Should my child attend class?
Can we book a make-up class?
Do you run on bank holidays?
What happens if a teacher is absent?

Class day & welfare

What should my child wear for their first class?
What are the essentials to bring?
Parent Presence & Viewing Policy
Are toilets available?

Fairytale Ballet®

Is Fairytale Ballet® a parent-and-child class?
How is the settling-in process managed?

Progression & placements

How do you decide levels?
Can my child try another style?

Exams & shows

Do you offer exams?
Do you run an annual show?

Dancewear

How do I order dancewear / uniform?
What do we wear?

Venues & logistics

Where are classes held?
Can I park at the dance venues?
What is the drop-off and pick-up policy?
What is your policy on lost property?

Acro Safety

How do you keep Acro safe?
Do teachers provide physical support?
Can my child practice Acro at home?
Are your Acro teachers qualified?

Photography & communication

Can I film or photograph classes?
What is your policy on image use and consent?
How does Stardust contact us?

Policies, Data & Legal

What are your key policies & legal documents?

Extras

Do you offer private coaching?
Do you offer workshops or parties?
How to reach us

Why families choose Stardust

A place where children shine, grow in confidence, and fall in love with dance — with clear answers for parents.

Safe, Structured Classes

DBS-checked teachers, clear safeguarding and small, age-appropriate groups. Our FAQs explain exactly how we keep dancers safe, supported and seen in every class.

Clear Answers, No Surprises

From trials and fees to uniforms and shows, we share how everything works up front so you know what to expect and can decide in confidence.

Friendly, Family-Run Support

We’re a local, family-run school, not a call centre. If you’re unsure about anything in the FAQs, you can always reach out and we’ll help you find the right class and settling-in plan for your child.

Have More Questions?

If you've browsed our FAQs for answers on trials, fees, uniforms, classes and events – and if you’re still unsure, our friendly team is just a message away.

Contact UsView Timetable

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